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This class provides familiarity with The SERVICE
MANAGER interface and teaches the core functions of the
system. Areas covered
include basic customer maintenance, order entry and invoicing
procedures, and item/part
maintenance. There is special emphasis on the powerful reporting
capabilities. The class
presents an introduction to policy tables, system settings and end
of period processing.
At
the conclusion of the workshop, you will be able to perform
the system’s basic maintenance and reporting functions.
Duration: 2 days
Prerequisites: None
Download
a PDF Copy of the Basic Skills Workshop Class Outline
Download
a PDF Copy of the Training Registration Form
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